- SCA, Strong Customer Authentication, is a new European regulatory requirement to reduce fraud and make online payments more secure.
- SCA will be brought in to replace 3D Security (3DS) and adds another layer of protection for players and will involve using a code, password or pin as well as your fingerprint, iris scan or facial recognition.
- This will not affect your withdrawal flow, but there will be slight changes to the deposit flow.
- This is why we've put together some information that might help you ensuring effortless deposit flow in the future:
Finding out what your SCA flow will be
- Depending on your bank, the Strong Customer Authentication flow might differ: it can be a token that is sent to you via SMS, a fingerprint identification, or facial recognition.
- The best way to find out exactly what method your bank will be using is by contacting your bank directly.
Ensuring your details are correct
- We also recommend that you keep your personal information updated on both, your Mr Green and bank account, to avoid any mismatches and errors.
- Should you for some reason face issues with the SCA flow, we ask you to contact your bank directly and seek advice from their end.