Can I ask for goodwill bet or bonus from customer support?
Here at Mr Green, we will always need you to opt-in for your available bonuses - every bonus available for you will be either on the promotions page or in any campaign that you'd need to opt-in for you to claim or partake in, our customer service agents cannot add any bonuses in goodwill, but they will always be happy to answer any questions you might have regarding any ongoing promotions or campaigns.
If you have opted-in for an offer or promotion please make sure that you have carefully read the terms and conditions for the offer.
If you have free spins then please check the game first and if you're expecting a free bet please check in the free bets section of your account here.
We do want you to have a great experience here at Mr Green, which is why we have exciting promotions running for our players with opportunities to receive Free Spins and Free Bet bonuses as well as take part in prize draws and Tournaments - this is always round the clock and you should always be able to find a suitable competition or bonus for you to to take part of, and that's not it!
There will always be new upcoming promotions and bonuses once you've used one.
Should your account qualify for a bonus we will be sure to notify you of offers via SMS/Email and your notifications bell. And this is exactly how you claim bonuses for deposits made, and of course, get more for your money!
You can find our fantastic promotional offers and our Mr Green specials in here.
This is the only way you can receive bonuses on your account at Mr Green. Make sure to update your Communication Settings to stay updated on your personal promotional offers.