This can be a photo of your passport, driver license or national ID card.
Please make sure we can see the full document in the same picture (all four corners visible).
Also make sure the document is clear, in colour and that all details are visible.
Proof of Address
A proof of address is a document that proves you live on the same address you registered on your players account.
This can be a bill, bank statement or official letter/document from the government.
We can accept PDF files of documents (unaltered).
It is important that we can see your name, your home address and the issue date clearly on the document.
The document should have been issued within the past 3 months.
Bank statement
It happens that we request proof of the bank account used for deposits/withdrawals on Mr Green in order to verify the bank account used.
The easiest way for you to provide a bank statement is to log in to your online bank and take a screenshot where we can see your bank account number, your name, and the bank's logo in one picture and send it to us.
If you do not have access to your online banking, you can always go visit your bank and ask them to provide you with a bank statement.
Make sure for the bank to stamp and sign the document.
Card
When we ask you to verify your card we simply ask you to take a picture of the front and back of the card(s) requested.
It is very important that you make sure we only can see the first six and last four digits in the card number, e.g. 123456******1234. Kindly cover the digits in between. You can cover these digits with a small paper or similar.
We also ask you to kindly cover the CVC/CVV code on the back of the card.
We need to be able to see your name and the expiry date on the front of the card and the card must be signed on the back.
Kindly ensure we can see the card in one picture i.e. all four corners must be visible.
If you have lost your card, or if you do not longer have it in your possession for any other reason we will ask you to verify the card by sending in proof of ownership.
You can easily find a proof of ownership via your online banking.
Log in to your internet bank and navigate to the section where you can see your credit cards.
Find the card we asked about and take a screenshot where we can see the card number, your name, and the banks logo in one picture.
If the cards full card number is visible we kindly ask you to cover the middle digits so that we only can see the first six and last four digits of the card number e.g. 123456******1234.
When you have the document, kindly send it forward to us for verification.
Proof of e-wallet
If you have used an e-wallet to deposit/withdrawal with Mr Green we might ask you to verify you are the owner of the e-wallet.
This is very easily done, you can simply just log in to your account (Skrill, Neteller or PayPal account) and take a screenshot where we can see your email address, username, and name in the picture.
Also please make it clear that you are in fact logged in.
Once done you can then you can upload your document using through your account using this link HERE.