If you believe you are gambling more than you intended, you feel frustrated instead of excited when gambling, or simply wish to monitor your gambling better, there is support available out there for you.
Mr Green provides many Green Gaming tools to help keep your gambling under control. There are several things you can do, such as:
Take a self-assessment test
- Our Green Gaming Tool has been designed by industry experts to assess your gambling behaviour.
- The tool combines a multi-choice self-assessment test and your real-life gameplay on our casino. This data calculates your risk of developing a gambling problem.
- It advises recommendations based on your personal calculation.
- By ensuring you are aware of your risks towards developing a gambling addiction, you'll be able to make an informed decision on what tools are out there to help you.
- To find out more information, please visit our Green Gaming website.
Set a limit
- We have several limits available to help control your gambling patterns.
- If you feel like you're spending too much money gambling, you can set yourself a deposit limit.
- You can also set a loss limit to prevent yourself from losing more money than you intended from your deposits.
- These limits can be set daily, weekly and monthly.
- Once you reached your limit, you will be prevented from depositing or playing any longer until the limit is reset.
- To find out more information, please follow this link.
Activity check
- We have an activity check to remind you how long you've been playing to keep track of your time spent gambling.
- These limits are a useful way to enjoy playing, whilst keeping on track of your time and finances.
- You can set the reminders to appear between 5, 15, 60 and 120 minutes.
Take a break
- If you find that the enjoyment of playing is beginning to fade, it may be wise to take a break.
- This can bring the excitement back next time you play with our casino.
- You may wish to use this tool if you feel you have spent too much money or time gambling lately.
- Our 'Take a Break' tool allows you to lock your account for a short period of time.
- You will be prevented from logging in to your account and playing with us.
- The allocated times are 1, 7 and 30 days.
- This is also useful if you consider there’s a risk for cancelling your withdrawal and gambling it away: after requesting a withdrawal, you can set your account on a short break, allowing you to enjoy other things while our Payments team will process your withdrawal as normal.
- To find out more information, please read more from this article.
Self-Exclude
- It's important to close your account if you feel like you are losing control of your gambling.
- Self-exclusion enables you to block your account for a long period of time.
- All payment methods used on your account will be blocked and marketing communication will be stopped, ensuring you won't receive any promotional communication that could push you back towards gambling.
- You won't be allowed to reopen your account before the self-exclusion period has passed.
- The time frames for self-exclusion are 6 months, 1 year, 3 years and 5 years.
- There is also an option to self-exclude yourself indefinitely in some regions.
- When choosing this timeframe, your account cannot be re-opened before at least 1 year has passed from self-exclusion date.
- It is vital you take this step if you feel you are gambling beyond your means.
- To find out more information, please read more from this article.
Contact support
- If you believe you have a gambling problem, don't stay in the dark about it.
- There are plenty of support groups available. Many of these can be found online.
- These associations provide tools and guidance to help you control your gambling addiction.
GamBan
- GamBan is an online subscription service that blocks your access to all gaming activities.
- It can be very difficult to keep control of your gambling habits.
- GamBan ensures that you stay on track of your addiction even if you slip-up on occasion.
- The service is available at a fee of £24.99 a year.
GamBlock
- GamBlock is another online subscription service that blocks access to gambling sites.
- GamBlock uses data to constantly block new gambling websites, increasing player safety and protection.
Gambling Therapy
- Gambling Therapy provides online support forums for gamblers who want to seek guidance.
- This association is particularly good if you are worried about a loved one.
- This association provides support on how to help and guide loved ones through a gambling addiction.
- There is a range of support material available on the website. An app is available to offer support on the go.