My deposit has not credited after more than 5 days.
When a deposit is not successful, the funds will normally credit back to your bank account.
Please check the account you used to make the deposit first, to ensure the funds have not been returned.
If your deposit has not credited back to your account, please reach out to us and we will be able to investigate this for you.
To help us with this investigation, please provide a bank statement showing the deposit leaving your bank account, and covering from that point forwards.