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Assistance

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  • I have a withdrawal pending and I want to cancel a small amount of the total withdrawal?
  • Can I freeze my withdrawal?
  • I want to withdraw my winnings, why have I been asked for documents?
  • I got an email saying my withdrawal was cancelled?
  • Forgotten / incorrect payment details with withdrawal
  • Why I cannot request a withdrawal?
  • How do I request a withdrawal?
  • How do I cancel my withdrawal?
  • What is the minimum withdrawal amount?
  • I've not received my winnings after 5 working days. What can I do?
  • What is an IBAN?
  • What is SWIFT?
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    Mr Green Limited is a company registered in accordance with Maltese Law with registration no C43260, Registered office: Mr Green Limited, Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta. Gamble responsibly and in moderation. Do not consider gambling as a way of earning money, and only play with money that you can afford to lose. Learn more about Responsible Gaming at https://greengaming.com/. If you are worried about your gambling or are affected by another person's gambling behaviour, please contact GamCare or GamblersAnonymous for help. It is illegal for anyone under the age of 18 to gamble with Mr Green. Mr Green Limited is operating under the Malta Gaming Authority and holds the license: MGA/CRP/121/2006 issued on the 1st of November 2018 and valid until the 19th of March 2028
Mr Green Casino - Help Center International
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