You can only request to return from self-exclusion once your self-exclusion period has passed.
We recommend you to take a moment before you decide to request to return from self-exclusion to ensure you feel comfortable returning to gambling. You should only return from self-exclusion if you feel that you are in full control of your gambling.
If your self-exclusion has expired and you would like to play with us again, kindly get in touch with our customer service team via Live Chat and request to reopen your account. In order to go forward with this request, you will need to confirm that you are now in control of your gambling and aware of the risks associated with gambling.
Please be aware that customer service are unable to reopen your account if the exclusion period hasn't fully yet passed.