At Mr Green we are not able to permanently close an account, however, we do have a number of closure options.
If you are in control of your gambling and would like to close your account, you can apply a temporary closure to your account. This means that the account will remain closed unless you contact us at some point in the future to request it reopened. If you never request this, the account will remain closed.
If you would like to have a temporary closure applied to your account, you can contact us and we will email you to confirm when the account has been closed.
If you feel that your gambling has got out of control, we urge you to apply a self-exclusion to your account.
We have a variety of time frames available for exclusions, and you can find the option to do this directly through the Green Gaming section of the site.
You can find more information about these options in our Green Gaming section.