Do not worry! In such cases of a locked account, it may mean that our security system has kicked in and locked the account due to an incorrect password being entered multiple times. Just contact our friendly customer service via chat, email or phone and they will be able to confirm the reason behind it and help you unlock it.
Articles in this section
- I have forgotten my password, how do I recover it?
- It says my account is locked when I try to log in. What does this mean?
- Am I allowed to have more than one players account?
- Can I change currency on my account?
- How do I cancel my newsletter and text message subscription?
- How do I change my email address?
- How do I change my home address?
- How do I change my mobile number?
- How do I change my name?
- How do I create an account?