Should you encounter any issues when you try to launch a game, there is a high possibility that your browser might be the reason. Please try the following steps for an easy and helpful trouble shooting.
- Double check that your browser is up to date. If not - Please update the browser.
- Ensure you cleared your web browser from old cache and cookies.
- Is your Flash player up to date? Good idea to double check this one too!
If you have tried the steps above and the game is still not working, please try a different Web Browser, we recommend you to use Google Chrome or Mozilla Firefox for the best experience.
If you receive an error message when trying to open a game we kindly ask you to get in touch with our customer service and kindly explain the issue together with what error message you keep getting when trying to load a game and they will be able to help you.