If you experience that the games are very slow, the following advice might help:
- Check your internet connection. If you have a bad connection the games will not be working/be very slow.
- Make sure you have the latest version of your browser downloaded. We recommend that you use Google Chrome or Firefox for the very best experience.
- Double check that you have the latest version of Flash player installed
- Try to delete your cache and cookies from the computer/mobile phone
If none of the above helped solve the situation it might just be that Mr Green is experiencing some technical issues and you can rest assure our technical department would be aware and be working on a quick fix. Normally we would pin an article on top of the help center if we are aware of any issues so you can always double check on the first page of the help center.
You are always very welcome to pop in on chat or send us an email if you want to check with our customer service team.