SCA, Strong Customer Authentication, is a new European regulatory requirement to reduce fraud and make online payments more secure.
SCA will be brought in to replace 3D Security (3DS) and adds another layer of protection for players and will involve using a code, password or pin as well as your fingerprint, iris scan or facial recognition. This will not affect your withdrawal flow, but there will be slight changes to the deposit flow. This is why we've put together some information that might help you ensuring effortless deposit flow in the future:
Finding out what your SCA flow will be
Depending on your bank, the Strong Customer Authentication flow might differ: it can be a token that is sent to you via SMS, a fingerprint identification, or facial recognition. The best way to find out exactly what method your bank will be using is by contacting your bank directly.
Ensuring your details are correct
We also recommend that you keep your personal information updated on both, your Mr Green and bank account, to avoid any mismatches and errors. Should you for some reason face issues with the SCA flow, we ask you to contact your bank directly and seek advice from their end.