It is super simple to request a withdrawal with us, simply follow these steps:
- Log in to your Mr Green account and hit the profile by clicking on the Mr Green silhouette (top right on web and bottom right on apps).
- Find 'withdraw' in the menu list or click on this link and get there directly.
- Choose your desired payment method (Psst, it should always be the same method you used for depositing the money you won with)
- Enter the amount you wish to withdraw by either choosing one of the pre-set amounts or type your own wished amount in the box above the pre-set boxes.
- Confirm the withdrawal. You will now be redirected to be able to either enter your payment details or the transaction will complete and you will get a confirmation that the request is successful and the withdrawal is now pending.
Our payments team will review the requested withdrawal as soon as possible. Please note that it might take up to 5 banking days for the funds to be transferred to you. For a full payment overview with time frames for different payment methods, kindly go to this help article.
If your account needs to be verified, you will be prompted to verify your account after clicking the withdrawal button. You will be able to request a withdrawal after the account verification process is completed. For more information on our account verification process please see this help article.