We are sorry to hear you experienced a stuck game round. Not to worry! We will help you.
For us to help you we would appreciate if you would send an email to our customer service team with a little bit of information for the event.
- What date and time did you play?
- Did you bet on a specific number?
- Any other information you can give us is very useful
As soon as we have the information we can start an investigation from our end and solve the issue for you. Kindly forward the information in an email to our customer service team.