If you want to change your email address we kindly ask you to contact our customer service team for assistance. Please have a read through the below instructions before you make contact with us:
If you have access to your registered email address you can easily send us a quick email informing us that you would like to change from "your old email address" to "your new email address".
If you don't have access to your registered email address please send us an email from your new email address with the below details:
- Your name
- Your date of birth
- Your old email address
- Your home address
- Your mobile number
- Your account ID (can be found in "my home" when you are logged in to your account)
As soon as we receive your email we can proceed to update your email address for you.
Kindly note that there is a small difference between user name and email address:
- User name: Your user name will always be the email address you used when you registered your account. This is the email address you will use when logging in to your account and it will never change.
- Email address: This is the email address we will send newsletters to, and the email address you will be able to communicate with our customer service team via.