Don't Panic! If you forgot your password, get yourself to the login page of the site. Once on this page, you will be able to see the standard log in window and just below the Log in button, you will find 'Forgot password?'. In order to reset your password, kindly follow these simple steps:
- Click on 'Forgot password?'. This will re-direct you to a new page.
- Enter your Mr Green user name and hit the 'Send Code'. Psst! Your user name is the same email address that you used when you first signed up with us.
- In this next window you will see an option to enter the SMS validation code and enter a new password. The SMS validation code is a security code that has been sent to the mobile number you have registered on the account as a SMS. If you no longer have the same number, pop in contact with our customer service for some friendly help.
- Once you entered the SMS validation code and a new password, kindly hit the 'Set password' button and voila! You are now logged in and ready to have some fun!
Should you not receive the code or if you experience any issues along the way, never hesitate to send us an email from your registered email address and we will do our best to make your problems disappear.